Tomorrow is American Banker’s 15th annual “The Most Powerful Women in Banking” awards dinner. We have been counting down the days to this event by spotlighting various #ProtivitiWomenInFSI. This series will feature a variety of women, from diverse backgrounds and career perspectives. While their stories are all unique, the one thing they have in common is that they work closely with Protiviti’s financial services clients. Our final spotlight in the series is Natalie!
- What was your path to Protiviti? “I started as a senior consultant in early 2015. Prior to joining Protiviti, I worked with Robert Half as a contractor on a project related to anti-money laundering compliance (in Fort Lauderdale, FL) which was in fact managed by a Protiviti team! Before contracting, I was an AML Compliance Analyst at Citibank and a Lead Customer Service Representative for Fifth Third Bank.”
- What is one of your most memorable FSI projects? “One of my most memorable FSI projects was for a client based out of Los Angeles, California. We were working on an anti-money laundering (AML) investigations review and also developed an AML training program for our consultants and seniors on the project. The engagement lasted about 6 months and I traveled to our offices in New York, Chicago, Los Angeles, and Charlotte. I worked closely with every level, from consultants to managing directors, and learned the difficulties of managing large scale projects, keeping open communication, and understanding each audience has a different perspective.”
- What has been the biggest challenge you have faced working in the financial services industry? “I think the biggest challenge I have faced working in the financial services industry is that some clients are already in very tough situations with regulators. Sometimes they think that just doing what the regulator says will clear up their problems, but in reality, regulators may only hone in on certain pieces of the issue. When we go to help clients, it’s challenging (and rewarding) to help them see the bigger picture. Winning work is part of the reward, but I love to see a client’s ‘aha!’ moment.”
- What advice would you give to both current and future women in banking to face the future with confidence? “Ask the right questions, go to conferences, attend webinars, contribute to whitepapers, and make a true effort to be present when people expect you to be. Your attitude towards opportunities and experiences where you are challenged will make all the difference.”
